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We create web, branding, and graphic design magic for a variety of industries

Unexpected Perks of a Social Media Contest

So we had an Instagram contest called #feelingfall and it didn’t go as expected. Sometime in September, our two copywriters…

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8 Facebook Resources for Businesses

With more than 750 million active users, and people spending over 700 billion minutes per month on the site, Facebook is no longer something businesses can balk at. It is a tool that you can, and probably should, add to your online marketing arsenal.

But where do you get started?

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The 411 on Social Media Dashboards

JoAnna Korkos, Corpoate & Group Sales Manager at Swaders Sports Park, recently asked (via the Key Web Concepts Facebook Page): “Do you have any tips for using HootSuite and programs like that? I’m not as familiar with them as I’d like to be, and I hear they make social media much easier. Thanks!”

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Can Social Media be Used to Solve a Problem?

Is social media an effective customer service tool? It’s time to find out. When I run into the latest problem with my ISP, I try something new. I turn to Twitter to (hopefully) get my problem fixed.

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Facebook Users Are Older Than You Think!

Think Facebook is just a site for tweens? Think again!

Though most people tend to think that teenagers dominate the popular social networking site, your typical Facebook visitor is actually older.

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HOW TO: Use Social Media to Provide Awesome Customer Service

One of the great things about using social media (new media) is that you can provide customer service in innovative…

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