Experienced, Strategic, Impactful

Custom Website Design Agency in Richmond, VA

Growing Richmond small businesses through Google-friendly custom websites, targeted SEO strategies and personalized digital marketing plans.

Experienced Website Design Agency in Richmond, VA

Growing a business means having a quality online presence.

You wear plenty of hats to keep the business moving.

With all of the additional tasks you are responsible for, meeting your marketing goals through a website can feel like an overwhelming project.

You can’t learn how to design a website in a weekend, and consistently ranking your website on search engines will take a considerable amount of your precious time.

Luckily, you can take these marketing burdens off your plate.

With over 15 years of experience, Key Web has been helping businesses scale through responsive website designs, effective local SEO (Search Engine Optimization) strategies and results-driven marketing campaigns.

By partnering with us for your website and more, you can get back to doing what you do best: building a successful business.

Your website is your digital storefront: it’s where website visitors look through your services, get a feel for your brand and contact you when they know you’re the right choice.

By collaborating with our experienced designers, we’ll create a strategic website designed to drive users to your business. Your website project can be mobile responsive, Google-friendly and optimized for user experience.

Learn more about your new website →

Your website is only as good as the background code that supports it. That’s why your site will be created with a qualified team of web developers.

Built around your specific needs, our development team can create a professional website that makes it easy to edit your content and optimize your daily tasks.

Learn more about web development →

A site without SEO is like a beautiful billboard in the middle of nowhere. If no one can see it, do you think the website can effectively generate leads?

That’s why our SEO specialists work with our designers to optimize your site with initial SEO. After your website is launched, we can support your marketing campaigns with targeted SEO strategies that can improve your organic search results in Google.

Learn How to Keep Your Business Growing →

47% of people expect a web page to load in two seconds or less. Even if your website is beautiful and easy to find on Google, no one will see your hard work if it takes forever to load.

Our web hosting services provide our web designs with fast load times and reliable cyber security. Every hosted site comes with a unique domain and monthly server support.

Learn more about web hosting →

Your brand is the foundation for your entire business. If you can communicate your voice and services with a cohesive identity, you’re already halfway to success.

For new businesses needing an image or existing brands looking for a makeover, we offer customized logo designs and brand strategies.

By taking a deep dive into your company goals and culture, we help you find the style and tone that best represents you.

Learn more about logo design →

A business can’t grow without a solid foundation to stand on.

At Key Web, we believe that foundation starts with a conversation about your business. Through our Discovery Session, we ask targeted questions to get to know you. This goes beyond web design.

You’ll discuss your business goals, your target audience and much more to create better marketing campaigns.

Learn more about our Discovery Session →

Need more than just a website?

If you already have a website and are looking to tailor your marketing to you customers across different platforms, Key Web can help.

You can utilize our team for graphic design, social media management, email marketing services and more.

The goal is always the same, conversions from your website’s contact form.

Get the best bang for your buck by hiring an agency when you need us instead of a full-time in-house hire.

Learn more about Marketing on Demand →

Website Design is More Important Than Ever

The numbers speak for themselves. Marketing your business is essential to the success of any business.

Of people cited website design as the #1 factor in determining a business's credibility.
Increase in search queries for "Where to buy" and "Near me" in the past two years.
Of users say they use Google to find websites that offer a new product or service.

Our Website Design Process

You do not have the time to create a website that is optimized or ready for SEO, but you have less time to put your trust in the wrong people.

You need a marketing partner, not a faceless company behind an email.

Through our transparent process and weekly updates, you’ll never be left in the dark about your website project.

Before we get to work on your website, you’ll talk with us about your business and goals.

Our initial consultation and Discovery Session give you the opportunity to pinpoint what makes your business special, what your clients are looking for and how digital marketing can improve your potential success. This can lead to much more than just website design.

This discussion sets the course for your project.

With your brand and goals in mind, we get to work on building a cohesive and accessible website using user experience best practices.

We also develop a content strategy designed to relieve your client’s pain points and lead them to your inbox. Through approval-based milestones, you’ll have the final say on every aspect of your website’ project.

Once the design and content strategy are approved, we get into the meat of the project. Our team of developers creates your WordPress web design from scratch using clean and compliant code that is search engine-friendly.

This ensures you have the best website that is responsive and user-friendly per the design. In the meantime, you’ll work with our copywriters to craft content designed to convert users into customers.

Once all content is on the fully-developed website, you’ll have a chance to look through your site before it goes live.

With your final approval, we conduct in-depth QA checks and walk you through a personalized website training session. Finally, we give you the keys to the castle with the confidence to make small updates when necessary.

Worried about maintaining your website with your busy schedule? Key Web offers monthly website maintenance services to ease your mind and give you back more time.

"They exceeded all expectations I had for branding and website development and came in under budget.

The Quality-to-Price Ratio provided by Key Web is second to none. I look forward to working with Key Web as my business grows."

Cason Love


"My company has worked with Key Web for more than two years and the excellent service we received on Day 1 is the same excellent service we receive today.

They built us a beautiful website (we still get compliments on it) and they are helpful and knowledgeable about every single question I bring to them."

Heidi Williams

Marketing Director

"The team was amazing, engaging and took everything into consideration when designing our website for our industry.

We can't thank them enough. We will absolutely use them in the future for any design needs/concepts."

Keira Lowry

Director of Marketing

"Key Web has handled our website since the very beginning, and they have delivered top notch service every step of the way. Highly recommended!!!"

Kevin Baker


"Within one month, due to Key Web's modern design, professional editing, and hard work, PIT CREW landed a new five-year contract that expanded our business over a ten-state region.

If you want the very best, call Key Web. I do have one warning for you... be ready to GROW!!!"

Travis Whittle


Richmond, VA

Web Design Partners Streamlining Your Success

Key Web Concepts is your full-service digital marketing solution. Through web design, SEO, and marketing strategies, our team is happy to wear the hats that you can’t.

The benefit of owning a small business in Richmond, VA means you can work with a local qualified marketing firm. Key Web is a Richmond homegrown agency with web designers, SEO specialists and marketing strategists.

Invest in an agency that can do all your marketing while reducing overhead costs and daily stress.

Through our streamlined process, you’ll receive comprehensive and personalized solutions for your digital marketing needs.

And, you’ll be involved every step of the way.

We don’t want to be your one-time solution. We want to be your long-term partners, scaling with your business needs as you grow.


Some Of Our Clients Include

Common Website Questions

Below are some of the most frequently asked questions when it comes to websites.

The cost of a custom website design varies from company to company. Established companies may need to spend tens of thousands of dollars to generate more revenue while small business owners need nothing more than an affordable website.

The price will depend on the complexity and number of pages on your web design. For example, a simple brochure-style website might only have 1-3 pages and can take less time and resources to complete than an eCommerce site with multiple product categories that has more complex functionality.

We offer our discovery session as a standalone service to help you determine the scope of your website project.It’s a cost-effective, minimal process that can be essential to outlining the details of your website design and marketing strategy.

The time to complete a website’s design depends on a few factors.

Client responsiveness, functions & features, page count and content acquisition are just some of the larger factors that come into consideration when determining the length of time it takes to design your custom website.

The biggest factor that affects the website project timeline is content creation and gathering.

It can be overwhelming to handle the responsibility of writing all of the pages and grabbing the photos your website needs while you run your business. That’s why we offer full content creation services to take the burden of extra homework off your plate.

We’ll focus on creating conversion-focused content so your website can continue to be built without any content management delays.

When we finish your website project, we will train you on how to operate it so you can make updates whenever you like. Our training session will be recorded so you can always refer back to the video if you forget anything.

We will always be a phone call or email away if you do not feel comfortable making updates to your website. Charges may vary depending on the scope of the request, but typically we will not charge for minor content updates that need to be made.

Your website includes initial Search Engine Optimization (SEO) to help customers find your business. This means we optimize the content and site to be search-engine friendly based on industry research. This is a great first step in generating a solid foundation for your online presence.

When it comes to Initial SEO, it’s not a guarantee of page 1 rankings on Google Search. But it helps increase your chances of better organic rankings as opposed to a website design without any SEO strategy applied.

For that reason, it is recommended that you look into an SEO maintenance plan that can take your website to the next level against your competitors. Visit our SEO page to learn more about these plans.

We’re more than just a web design agency.

When it’s time to look at more marketing, we specialize in other specific services that tie into web design such as:


Websites are only as good as the content that is on it. Your customers will read about your company to see if you are a good fit for them.

Our copywriters use traditional conversion-centered practices to promote your services, the features they offer, the benefits of those features and why you’re the right company for the job.

Learn more about our website copywriting services 

Key Web’s 15+ years of experience in designing websites has spread across various industries.

From service-based businesses to product and SAAS companies, Key Web’s discovery process helps transfer knowledge of your business to our team of web designers, developers and copywriters to build a truly personalized website that can grow your business; regardless of industry.

Learn more about our Discovery Session →

Key Web has designed websites for businesses all across the nation. So if your business is out of state, no problem! Our experience in designing websites travels well.

With Central Virginia as our primary location, Key Web mostly services businesses of all industries in websites and more for the following Virginia locations:

and more!

Gain More Leads, Produce Bigger Profits and Grow Your Business

Let our team of experienced digital marketing specialists guide you on the path to success that your company deserves.