Tag: Social Media

Content is King, Hire a Word Ninja

Posted September 26th, 2011 by Erin

I like to call a content strategist a “word ninja”. I will defend your site against spam, skillfully and effectively promote your business, slash pages of useless stuff (if necessary), and use my special powers (SEO skills) to lure your target audience to your site

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Copywriter, SEO Specialist, and Social Media guru at your service…

Posted September 15th, 2011 by Erin

Hey there, my name is Erin and I am very excited to join the KeyWeb team as their copywriter. The welcome I received here is just what I needed to assure me I made the right choice in coming on board. To top it off, I received the phone call from our company president, Jim Thomas, [...]

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8 Facebook Resources for Businesses

Posted August 5th, 2011 by Shannon Sullivan

With more than 750 million active users, and people spending over 700 billion minutes per month on the site, Facebook is no longer something businesses can balk at. It is a tool that you can, and probably should, add to your online marketing arsenal.

But where do you get started?

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The 411 on Social Media Dashboards

Posted May 31st, 2011 by Shannon Sullivan

JoAnna Korkos, Corpoate & Group Sales Manager at Swaders Sports Park, recently asked (via the Key Web Concepts Facebook Page): “Do you have any tips for using HootSuite and programs like that? I’m not as familiar with them as I’d like to be, and I hear they make social media much easier. Thanks!”

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Can social media be used to solve a problem?

Posted November 30th, 2010 by Shannon Sullivan

Is social media an effective customer service tool? It’s time to find out. When I run into the latest problem with my ISP, I try something new. I turn to Twitter to (hopefully) get my problem fixed.

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Facebook Users Are Older Than You Think!

Posted November 10th, 2010 by Shannon Sullivan

Think Facebook is just a site for tweens? Think again!

Though most people tend to think that teenagers dominate the popular social networking site, your typical Facebook visitor is actually older.

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HOW TO: Use Social Media to Provide Awesome Customer Service

Posted October 27th, 2009 by Shannon Sullivan

One of the great things about using social media (new media) is that you can provide customer service in innovative ways. Share information creatively – but make sure to stay on topic. Irrelevant posts, Tweets and status updates could turn customers off and leave them wanting more. So, how can you use social media to [...]

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Social Media – Benefits for Businesses

Posted October 21st, 2009 by Shannon Sullivan

You’ve heard all about Twitter. Your company seems interested in developing a Facebook Page. You’re considering setting up a LinkedIn profile. But why? Getting involved sounds like a good idea, but what kinds of benefits are there to social media? Increased Visibility A presence on a site like Facebook could substantially increase your visibility on [...]

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Social Media Stats

Posted October 1st, 2009 by Shannon Sullivan

Social media is definitely a force to be reckoned with.  Millions of people are using LinkedIn, Facebook, YouTube; sites like Twitter are experiencing astounding growth rates. Not only are people using social media a lot, but they’re starting to expect others (especially companies) to start using or already be using Facebook, Twitter, Flickr and other [...]

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What is Social Media?

Posted September 20th, 2009 by Shannon Sullivan

Today, you can’t watch TV, listen to the radio, flip through a magazine or even surf the Web without hearing or seeing something about social media.  Companies refer you to their Twitter; businesses say to check out their Facebook Page. But what is this “social media” phenomenon?  Facebook, Twitter – what are they to us?  [...]

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